Shipping policy

VERVE Shipping Policy
Updated 7/6/2026

Order Processing

Most orders ship within 1–2 business days after being placed.

Shipping times may vary during holidays, high-volume periods, or unexpected production delays.

Estimated Delivery Time

Most U.S. orders arrive within 5 business days after shipping.

In some cases, delivery may take up to 14 business days due to carrier delays, holidays, weather, or other service disruptions.

If your order has not arrived after 14 business days from the shipping date, you may be eligible for a replacement or refund review.

Estimated U.S. Delivery Times

East Coast: 2–6 business days
Central U.S.: 4–7 business days
West Coast: 5–8 business days

These timeframes are estimates and are not guaranteed delivery dates.

Order Tracking

To track your order, visit the “Track Your Order” link under the “Customers” section in the footer of our website.

There, you can view your order details and tracking information.

Ship-From Location

VERVE ships from the United States. Most orders ship from New York.

Shipping Locations

VERVE currently ships to:

United States, Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.

Shipping Disclaimers

Delivery timelines shown at checkout are estimated based on location, carrier service, and order timing.

Estimated delivery countdowns are not guaranteed delivery dates.

Shipping delays caused by carriers, holidays, weather, customs, service disruptions, or other circumstances outside of VERVE’s control do not qualify for refunds.

Order delays alone do not qualify for refunds unless the order exceeds the eligible timeframe stated in this policy.